A quote you can compare.

There is no approved public tariff on this page. Compare the same scope, hours and responsibilities before comparing totals.

Pricing unit & workload: Specify whether the quote is per agent, seat, hour or another defined unit; include volumes, channels, complexity and language.
Hours & team model: List days, time zone, shifts, breaks and whether a dedicated or shared model is actually available for this scope.
Setup & ongoing management: Separate recruitment, training, supervision, quality review and reporting; identify included and additional charges.
Tools, calls & integrations: State who supplies licences, numbers, call minutes, headsets and integrations, and who pays usage charges.
Night & seasonal changes: Agree availability, setup lead time, additional charges, ramp-down notice and return to the base capacity.
Minimum, tax & exit: Record the minimum team/term, taxes where applicable, billing schedule, termination notice and handover costs.

A proposed quote breakdown

Base operation + agreed extras + metered usage and tools + one-off setup + applicable taxes. Each item should be shown, including items that are included or do not apply.

Minimum size/term, pricing, setup lead time and notice are not published as standard values. Ask for them in your proposal, including team increases, reductions and termination.

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Let’s define the service you need.

Share your channels, contact volumes and required coverage days.

Discuss your requirements